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Delete your account & data

Sorted. is operated by L CUBE YOO PTY LTD (ABN 18 691 176 940). This page explains how to delete your account and the data we hold for it.

Delete your account in the app

You can permanently delete your Sorted. account yourself, right from the app — no email required:

  • Open Settings (the account menu, top right).
  • Scroll to the “Delete account” section at the bottom and tap “Delete my account”.
  • Read the summary, type DELETE to confirm, then tap “Permanently delete account”.
  • Your account and all its data are deleted immediately and you’re signed out.
  • Prefer to keep a copy first? Export your ledger to CSV from the app before deleting.

If you subscribed through the App Store, cancel that subscription separately in App Store settings — deleting your account does not cancel an Apple subscription. Subscriptions bought on the web are cancelled automatically.

Can’t access the app?

If you can no longer sign in, email support@yeahsorted.com from the address on your account with the subject "Delete my account". We confirm the request is from the account holder, then permanently delete the account.

What gets deleted

Deleting your account permanently removes, from our active systems:

  • Your profile (name, email and login credentials).
  • All financial records you entered — income, expenses, categories, GST and deductible flags.
  • Receipt images and any bank statement files you uploaded or imported.
  • Your books, recurring items and accountant-pack share links.

What we keep, and for how long

  • Deletion is completed in our active systems within 30 days of your request.
  • Residual copies in encrypted backups are purged within 90 days.
  • We may retain a minimal record of billing/transactions (handled by our payment processor, Stripe) where required to meet legal, tax or fraud-prevention obligations. This does not include your ledger data.

Delete some data without deleting your account

You don't have to delete your whole account to remove data:

  • Delete individual transactions or receipts directly in the app at any time.
  • Or email support@yeahsorted.com to have us wipe your records while keeping your account open.

Questions

For anything else, contact support@yeahsorted.com. See also our Privacy Policy.