Delete your account & data

To permanently delete your Sorted. account and its data:

• Email support@yeahsorted.com from the email address on your account, with the subject "Delete my account".
• We confirm the request is from the account holder, then permanently delete the account.
• Prefer to keep a copy first? Export your ledger to CSV from the app before requesting deletion.

Deleting your account permanently removes, from our active systems:

• Your profile (name, email and login credentials).
• All financial records you entered — income, expenses, categories, GST and deductible flags.
• Receipt images and any bank statement files you uploaded or imported.
• Your books, recurring items and accountant-pack share links.

• Deletion is completed in our active systems within 30 days of your request.
• Residual copies in encrypted backups are purged within 90 days.
• We may retain a minimal record of billing/transactions (handled by our payment processor, Stripe) where required to meet legal, tax or fraud-prevention obligations. This does not include your ledger data.

You don't have to delete your whole account to remove data:

• Delete individual transactions or receipts directly in the app at any time.
• Or email support@yeahsorted.com to have us wipe your records while keeping your account open.

For anything else, contact support@yeahsorted.com. See also our Privacy Policy.