Privacy Policy

Sorted, a product of L CUBE YOO PTY LTD (ABN 18 691 176 940) ("we", "us"), provides bookkeeping software for Australian sole traders. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

• Account details — your name and email address when you sign up.
• Financial records you enter — income, expenses, categories, GST flags, notes, and any receipt or bank statement files you upload or import.
• Payment information — handled by our payment processor (Stripe). We never see or store your full card number; we keep only a customer/subscription reference and plan status.
• Technical data — device, browser and basic usage information (for example error logs) needed to run and secure the service.
• Optional analytics data on the website and Android app — if you choose Allow analytics, pseudonymous browser or app-instance identifiers, app and device information, page or screen interactions, sign-up and store-link events, campaign labels, advertising click identifiers, and verified purchase transaction details (transaction identifier, amount, currency and product information). Google may derive an approximate region from network information. Optional analytics is disabled in the iOS app.

We never ask for your bank login. Sorted does not connect to your bank or access your accounts. You stay in control of what you enter or import.

• To provide the service — store your ledger, generate accountant packs and exports, and show insights.
• To run AI features — receipt images and transaction text are processed to read totals, dates and GST and to suggest categories.
• To process payments and manage your subscription.
• To provide support and send essential service messages (for example email verification).
• To secure the service, prevent abuse, and meet legal obligations.
• If you opt in on the website or Android app, to measure usage and whether marketing leads to sign-ups or purchases. Optional analytics is not enabled in the iOS app.

To read receipts and categorise transactions, the relevant content (such as a receipt image or a line description) is sent to our AI provider for processing and returned to you. This content is used to perform your request and is not used to train third-party models. See sub-processors below.

We do not sell your personal information. We share it only with service providers who help us run Sorted:

• Stripe — payment processing and subscription billing.
• Anthropic — AI processing for receipt reading and categorisation.
• Vercel — application hosting and delivery.
• Email delivery provider — transactional emails (for example verification).
• Google — optional Google Analytics and Firebase Analytics measurement on the website and Android app, and Google Ads conversion measurement on those surfaces. The iOS app does not enable optional Google Analytics or load the Google Ads tag or send its conversion events. Google Sign-In, if you choose it, is a separate account-sign-in service.

These providers process data on our behalf under their own security and privacy commitments. We may also disclose information where required by law.

You own the records you enter. You can export your ledger to CSV at any time, and you can request a copy of, correction to, or deletion of your personal information by contacting us. Deleting your account removes your records from active systems; limited information may be retained where required for legal, tax or fraud-prevention purposes.

We use reputable cloud infrastructure and apply access controls and encryption in transit. No system is perfectly secure, but we take reasonable steps to protect your information. We keep personal information only for as long as needed to provide the service and meet our legal obligations.

We use essential cookies to keep you signed in and to remember your preferences. If you arrive through a campaign link, we also keep a first-party, signed marketing attribution cookie for up to 30 days. It records the source and campaign so we can understand where new sign-ups came from; it is separate from optional Google Analytics and is not shared with data brokers. This campaign cookie is not set in the iOS app, and any earlier copy in the app is cleared. On the website and Android app, we load a Google Ads conversion-measurement tag, which can set advertising cookies to measure sign-ups from our ads. The iOS app does not load this tag or send Google Ads conversion events. You can control advertising cookies on the web through your browser settings or via your Google Ad Settings.

Optional analytics is available on the website and Android app, and remains off until you select Allow analytics. It is disabled in the iOS app. Where available, if you allow it, we use Google Analytics and Google Analytics for Firebase to measure visits, app launches, page or screen interactions, sign-ups, store-link clicks and verified purchases. We do not intentionally send receipt contents, ledger entries, your name or your email address as analytics event fields. We have configured this integration not to collect advertising IDs or use the analytics events for personalised advertising. Google still processes pseudonymous identifiers, device and usage information and may process the information outside Australia under its applicable privacy terms.

You can decline or withdraw optional analytics on the website or Android app at any time in Settings or below on this page. Withdrawing stops new optional analytics on that browser or Android app, but does not automatically erase information already processed. Essential sign-in, billing, security and service processing continues. The website and Android Google Ads tag and the first-party attribution cookie are separate from this optional analytics choice, as described above.

Sorted is intended for business owners and is not directed at anyone under 18.

We may update this policy from time to time. Material changes will be reflected by the "last updated" date above and, where appropriate, by notice in the app.

Questions or privacy requests? Email support@yeahsorted.com. If you are in Australia and are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).